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Dear Desi,

Thank you very much for being so kind, efficient , and helpful. Thank you for making an extra effort to search my ticket. I was pleased to be your client. Your work ethics, and the way you carry on with your duties is delightful.

Thanks to Ivo, too, for being very professional on the phone.
I am very proud of you, guys, and I would gladly recommend your company to anyone.

Best regards,
Mariana Christov
 
Zdraveite Desi!

Mnogo blagodaria za pomosthta, koiato mi okazahte s namiraneto na bileta. Pozelavam vi zdrave, shtastie i vse taka profesionalno da varshite rabotata si!

Vinagi shte preporachvam vashata agencia na vsichki moi poznati i priateli bez kolebanie!

Uspeh i zdrave!

Gancho.
 
Dear Anna:

I just want to say thanks for a JOB GREAT DONE again! Our entire trip to Italy was nothing but a success! (Can you say something like this about a vacation?!?!...;-)) Anyway. The flights were just right, the hotels you picked were very nice, and the car and the weather just worked with us. I wanted to commend you on the choice of hotels in Tremezzo, Lago di Como (Bellagio) and Venice. The hotel in Tremezzo was a wonderful place (gorgeous, plush and with great view, amenities and service). The one in Lido di Venice was a very good choice, since that was the only place in Venice we could have driven the car to the door of the hotel..;-)) People staying on Venice island had to drag their luggage down coble stone streets and small bridges across town, and up the tiny stairs of the old hotels, since one can't drive there. Smart move on your side - and we all appreciate it. Oh - and the hotel in Perugia had a very nice swimming pool, which we all enjoyed.

It was a wonderful vacation across the enchanted Italy, which will stay with us for a long time, and we want to say thanks for helping us make it such a memorable and pleasant experience. We will be talking to you soon!

Best regards,
John Alajov & family.
 
Mr.
1
 
Please give my best to Rumi. She is a wonderful person and travel agent. I wish I could join the Bulgarians in Los Angeles for a fun party but I'm not able. Maybe next year. Merry Christmas and Chistita Novata Godina!!

Sarah Nightingale
 
Uvagaema Tanya,
Poluchih bileta ,blagodaria za organizaciata na
putuvaneto mi.
Kakto i da e ,ne se halosvam ,prosto mi haresa
formata na pismto.
Vsushtnost,blagodaria ti ,blagodaria ti mnogo ,no
tova putuvane v lichen plan e izkluchitelno vagno i
sega disham po spokoino,tuka che oshte vednug
Blagodaria.

Ps.Za napred mislia ,che mi se ochertavat ,dosta
putuvania ,tuka che shte razchitam.

Pozdravi,Iordan
 
Ivo,
Thank you for your assistance. Although I think that I am able to find a better fare on my own this time, based on your courtesy, quickness of your response and your overall professional response to my request I will definitely call you first for any future travel needs.

Sincerely,
Scott Murphy
 
Dear Desi,

Thank you very much for being so kind, efficient , and helpful. Thank you for making an extra effort to search my ticket. I was pleased to be your client. Your work ethics, and the way you carry on with your duties is delightful.

Thanks to Ivo, too, for being very professional on the phone.
I am very proud of you, guys, and I would gladly recommend your company to anyone.

Best regards,
Mariana Christov
 
Zdravei Anna,

Blagodaria za bileta -- vsichko izglejda idealno. Beshe mi mnogo priatno, i s udovolstvie shte produlja da preporuchvam uslugite na Internet Tours na poznati i priateli.

Pak blagodaria.

Budi zdrava,

Boryana
 
Alex,

This new itinerary is great! Thank you so much for all of your help. I have recommended you to several friends and family members. Great job and wish you the best.

(Lula) Claudette Stuckman
 
Hey Alex,
Blagodarq za karti4kata li4no podpisana ot teb. Ne znam dali tova e praktika na firmata vi, no opredeleno be6e iznenada za men da polu4a paket s kalendar i tolkova hubava karti4ka.
Blagodarq za prekrasnoto otno6enie kum men kato klient. Nqmah nikakvi problemi otnosno putuvaneto i aviokompaniite, koito mi be6e izbrala. Vsi4ko be6e prosto perfektno.
Prestoq mi v BG oba4e ne be nikak dobur,slu4iha se nepriqtni ne6ta,no za radost sega sum si tuk,vku6ti.
S udovolstvie preporu4vam va6ite uslugi na poznati,jelae6ti da putuvat do BG i obratno.Populnih survey form-a vi i vi jelaq uspe6na 2008 i da produljavate v su6iq duh.
 
Dear Anna,

Tim and I would like to thank you for helping us facilitate this trip, and for the extra effort you put into it for Tim's return info. This will help us out considerably. You put more effort into it than anyone else would have. Thank you!

We will definitely refer you as a travel consultant and Internet Tours as a company to Tim's family and friends who will be flying to Bulgaria for our wedding.

Once again, thank you!

Sincerely,
Ivana and Tim
 
Ivo,

vsichko izglezhda super!

Blagodarya ti mnogo za byrzinata i profesionalizma.

Za poreden pyt ostavam s otlichni vpechatelenia ot Go Internet Tours!

Pozdravi i lek den,
Slavi T. Slavov
 
Dear Ivo,

Thank you for your excellent service!

Liliana
 
ZDRAVEITE ALEX,

BLAGODARYA OSHTE VEDNAZH ZA PERFECTNIYA I PROFESIONALEN NACHIN NA IZPALNENIE NA PORACHKATA NI ZA NASHITE I NA SINAT MI SAMOLETNI BILETI. VECHE 8 GODINI POLZVAM USLUGITE NA KOMPANIYATA ZA KOYATO RABOTITE I S UDOVOLSTVIE SHTE PRODALZHA DA SE VAZPOLZVAM OT VASHITE USLUGI A SASHTO TAKA I SHTE PRODALZHA DA VI PREPORACHVAM PRED MOETO SEMEISTVO I PRIYATELI.

SHTE SE VAZPOLZVAM OT ZHELANIETO VI DA MI POMOGNETE DA REZERVIRAM MYASTO V SAMOLETA ZA SINAT MI. POSLEDNITE 24 CHASA OT POLETA MU ZA SAZHALENIE NYAMA DA IMAM VRASKA ONLINE. SINAT MI ISKA DA E NA MASTO DO PATEKATA.
BLAGODARA PREDVARITELNO I AKO IMATE PROBLEMI ZA REZERVIRANE NA MYASTO, MOLYA DA MI PRATITE E-MAIL.

IMAM OSHTE EDNA MOLBA KAM VAS - MOLYA DA PRINTIRATE TOZI MOI E-MAIL I DA GO POKAZHETE NA VASHIYA MANAGER.
BIH ISKALA DA BLAGODARA I NA NEGO ZA PERFEKTNOTO IZPALNENIE NA PORACHKATA MI OT ALEX STEFANOVBA.

C UVAZHENIE,
MARIA&MICHAEL SERAGO
 
Anna,

Thank you so much for your help Anna. I am very impressed with your service and efficiency. Please send me the name of your supervisor and the mailing address so I can write you a letter of commendation for your services!

Richard
 
Mr.
Hello Alex,

I checked all the info and everything is OK.Thank you very much for your extraordinary efforts to satisfy the difficult customer like me Stay healthy and happy and continue to make your customers happy too.God bless you.

Ilco Maximov
 
Angela,

You provided a very professional service and the whole experience was great. I am planning to use your service in the future and in particular for my relatives this August.

Thanks!
Harry
 
Alex,

Thank you for your patience with us.I would like to confirm this reservation and I will call tomorrow to pay with a credit card.You definitely exceeded my expectations.

Best regards,
Valentina Adams
 
Mr.
Balgdodarq!

Kakto vinagi-dobre svurshena rabota ot vashiq ofis.

Anna Guerdjikova
 
Hi Alex,

I received the information on the electronic ticket for my mother. Thank you.

I have dealth with this company several times over the years-you are the best Agent BY FAR.

Best Wishes,
Valentina Adams
 
Maya,

Thanks for the prompt reply. It was a pleasure doing business with you.

I will definitely consider your agency for all my travel needs.

Regards, Victor
 
Alex,

Blagodarq vi otnovo za byrzata i profesionalna pomosht:) Beshe naistina udovostvie da se raboti s vas, vie ste super!

Vsi4ko dobro i do novi sreshti!

Teodora
 
Thank you very much for taking your time to select the perfect flights that fit in my travel schedule and for great customer service that you provide me with.
You guys are GREAT !!! Thank you

Best regards,

Orlin Andreev
 
Dear Sir / Madam:

I’d like to thank Internet Tours and in particular your agent Angela for her outstanding service!

I made my first reservation with Internet Tours because of a personal recommendation for Angela. Her service accommodating my mother’s trip to the US was outstanding! I got a clear understanding about the differences between the reservation Angela recommended and the cheaper options I got from other agencies. Angela also took the time to find out more about the passenger and recommended the best solution – my mother had a wonderful flight!

Because of Angela’s outstanding service services I have been recommending Internet Tours to all of my friends (in fact one is flying with your reservation tomorrow and my mother-in-law in about a month).

Thank you Internet Tours for your outstanding service!

Kind regards,

Ognyan Uzunov
 
Dear Anna

this looks wonderful. I have been telling everyone that you are a wizard and so you are!

Many thanks and best regards,
Anna Dvorak
 
Dear Ani,

I thank you for making an excellent arrangement for our trip to Alaska. You did not leave anything to chance and I am amazed that you thought even about the last evening in Anchorage and the transfer to the airport.

I don't have better words to tell you how much we appreciate your excellent service and we usually brag about it with other passengers on the trip and with some of our friends here.

I am sure that a wonderful arrangement will be followed by a great trip and we will tell you more about it after we return home. Thanks again and have a nice day,

Janice and Stamen Zlatev
 
Mr.
Dear Angela,

I'd like to thank you for response, your time and your kindness! I believe I will contact you when needed to make another purchase for a ticket in the future.

Have a nice day!

Regards: Kamelia
 
Angela,

Thank you for your help! Vacation was wonderful,best location in Mexico as far as I am concerned,especially now with everything going on there.

Thanks again, you are awesome

Kapka
 
Hi Angell,

Thank You so much for the ticket!

As always you are wonderful, and fast. I really appreciate your help.

Have nice time.

Best
Valya
 
Hi Angela,
Thank you so much for the postcard and the soothing words in it.

As you said, nothing can make the pain from the loss of my mom disappear, but your kindness diminished it.

Thank you also for the great help with the change of our flights and dealing with Lufthansa - everything workout perfect.

Have a pleasant and relaxing summer.

Talk to you soon,
Alex
 
Pisha vi tozi email za da vi kazha che sum mnogo dovolna ot Ivo. Toi e naistina mnogo dobur agent, razbira si dobre ot rabotata, mnogo e spokoen, i znae kak da raboti i obshtuva s klienti.

Beshte ni mnogo priatno da rabotim s nego, nameri ni strahotni bileti, i nai-vazhnoto se pogrizhi za komforta na nasheto bebentze, kato iziska "special accomodations."

Nai-vaznoto e che v produlzhenie na 5 dni, vinagi kogato go tursih, toi vdigashe telephona i yspiavah da govoria s nego lichno. Znaete, che tova ne e chesto sreshtano tuk v US, kudeto v povecheto sluchai telephona se otgovaria ot teleponen sekretar.

Sigurna sum che vsichki klienti koito rabotiat s nego sa mnogo dovolni ot kachestvoto na rabotata mu i mozhete samo da se gordeete s hora kato nego. S ydovolstvie shte si kupim bileti pak ot vas drugoto liato i se nadiavame pak da rabotim s Ivo. Ako imate dopulnitelni vuprosi, molia obade mi se na mobilnia tel: 541-868-5891.

S yvazhenie,
Mina, Kalin, i bebeto Stancho, koito shte ima sus sigurnost priaten i komforten polet blagodarenie na Ivo.
 
Alex, Vie ste prosto FANTASTICHNA!
Priemete nay-golyamoto BLAGODARYA za nachina po koyto varshite svoyata rabota!

Blagodarya Vi oshte vednaj!
Katya Dakova
 
 
 
 
 
 
 
 
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